Privacy Policy

At lc777, we are committed to protecting the privacy and security of every player who accesses our platform. This Privacy Policy sets out, in clear and formal terms, what personal data we collect from you, how we use it, with whom we may share it, how long we retain it, and what rights you have in respect of your data. By registering an account or using the lc777 platform at lc777.bio, you confirm that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

1. Who We Are

lc777 is an online casino and sports betting platform operated at lc777.bio, offering services including cricket betting, live casino games, slot games, crash games, bingo, and table games to players based in Bangladesh. For the purposes of this Privacy Policy, lc777 acts as the data controller in respect of personal data collected through the Platform. When we refer to "lc777", "we", "us", or "our" in this document, we mean the lc777 platform and its operating entity.

Our registered contact for privacy-related matters is reachable at [email protected]. We encourage players to read this Privacy Policy in full before registering an account. If you have any questions about how we handle your personal data, please contact us at the address above before proceeding.

2. Information We Collect

We collect personal data from you in three principal ways: information you provide to us directly when you register and use the Platform; information we collect automatically when you access and interact with the Platform; and information we receive from third-party service providers (such as mobile banking verification services).

Information You Provide Directly

Information We Collect Automatically

Information From Third Parties

We may receive information about you from mobile financial service providers (bKash, Nagad, Rocket) when you initiate a deposit or withdrawal transaction. This information is limited to transaction confirmation data and is used solely to verify that the payment has been made or received. We may also receive identity verification data from KYC service providers engaged to assist with age and identity checks. In all cases, we only receive the minimum data necessary to fulfil the relevant purpose.

3. How We Use Your Information

lc777 uses the personal data we collect strictly for the purposes set out below. We do not use your data for purposes beyond those described in this Privacy Policy without first obtaining your explicit consent, unless we are required to do so by law.

• Account creation, management, and authentication: to register your player account, verify your identity at login via OTP, and manage your account settings and preferences throughout your relationship with lc777.
• KYC and age verification: to confirm that you are at least 21 years of age and are who you claim to be, in compliance with responsible gaming obligations and to prevent underage gambling.
• Processing deposits and withdrawals: to receive funds from your mobile banking wallet, credit them to your lc777 balance, process withdrawal requests back to your registered mobile wallet, and maintain accurate transaction records.
• Fraud prevention and security: to detect, investigate, and prevent fraudulent transactions, money laundering, identity theft, account takeover, bonus abuse, and other forms of financial crime or Platform misuse.
• Responsible gaming: to monitor gameplay patterns that may indicate problem gambling behaviour, to apply deposit limits, session timers, cooling-off periods, and self-exclusion restrictions that the player has requested, and to contact players where there are serious concerns about their gambling activity.
• Customer support: to respond to your enquiries, complaints, and dispute requests, to maintain a record of support communications, and to improve the quality of our customer service.
• Service improvement and personalisation: to analyse aggregate usage patterns, game popularity, and player preferences in order to improve the Platform's features, content, and user experience. Where we use your data for analytics purposes, we rely on aggregated, anonymised datasets wherever possible.
• Marketing communications: to send you information about promotions, bonuses, and new features at lc777 that may be relevant to you. You may opt out of marketing communications at any time by contacting [email protected]. Opting out of marketing does not affect your ability to use the Platform.

4. Legal Basis for Processing

We process your personal data only where we have a legitimate legal basis to do so. The legal bases we rely on are as follows.

• Contractual necessity: processing that is necessary to perform the contract between lc777 and you as a registered player — including account creation, payment processing, KYC verification, and the delivery of our gaming and betting services.
• Legitimate interests: processing for fraud prevention, security monitoring, responsible gaming oversight, and service improvement, where our legitimate interests in operating a safe and reliable platform are not overridden by your privacy interests.
• Legal obligation: processing required to comply with applicable anti-money laundering regulations, Know Your Customer obligations, age verification requirements, and any other mandatory legal or regulatory obligations applicable to lc777's operations in Bangladesh.
• Consent: processing for optional purposes such as marketing communications or enhanced personalisation, where we have obtained your express consent. You may withdraw consent at any time without this affecting the lawfulness of prior processing.

5. Sharing Your Information

lc777 does not sell, trade, or rent your personal data to any third party for commercial purposes. We share your personal data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

Service Providers (Data Processors)

• Mobile financial service providers (bKash, Nagad, Rocket): solely for the purpose of processing your deposit and withdrawal transactions. These providers receive only the minimum payment data necessary to complete the transaction.
• KYC and identity verification service providers: engaged to assist lc777 in verifying the identity and age of registered players. These providers are bound by strict data processing agreements and may not use player data for any purpose other than the verification function.
• Game software providers (Pragmatic Play, Evolution Gaming, Spribe, and others): these providers operate the game engines and live dealer studios that power lc777's game library. In the course of delivering these games, they may receive your account identifier and gameplay data. They are not permitted to use this data for any purpose outside the game delivery function.
• IT infrastructure and hosting providers: who store and manage lc777's servers and databases. These providers operate under strict data processing agreements that prohibit them from accessing player data except for infrastructure maintenance purposes.

Disclosure Required by Law

lc777 may disclose your personal data to law enforcement agencies, regulatory authorities, or courts where we are legally required to do so — for example, in response to a court order, a lawful request from a government authority, or where disclosure is necessary to prevent or detect a serious crime. In all such cases, lc777 will disclose only the minimum data required by the specific legal obligation and will, where legally permissible, notify you that such a disclosure has been made.

6. Mobile Banking and Payment Data

Given that lc777 is specifically designed for Bangladesh-based players who transact primarily via mobile financial services — bKash, Nagad, and Rocket — we wish to be transparent about how we handle payment-related data in the context of these services.

When you make a deposit or request a withdrawal, lc777 records the mobile wallet number you used, the transaction amount in BDT, the date and time of the transaction, and the transaction reference number provided by the mobile banking service. This data is necessary to match incoming funds to your player account, to process outgoing withdrawals to the correct wallet, and to maintain a complete and accurate transaction history for your account.

• lc777 does not store your mobile banking PIN, OTP codes issued by your mobile banking provider, or the full login credentials for your bKash, Nagad, or Rocket account. These are entered directly on your mobile banking provider's interface and are never transmitted to or stored by lc777.
• All payment transaction data transmitted between lc777's Platform and mobile banking service providers is protected by SSL/TLS encryption in transit. Payment data at rest within lc777's databases is encrypted using AES-256 encryption.
• Payment data is retained for a minimum of 5 years following the date of the transaction, in accordance with standard financial record-keeping obligations. After this period, payment transaction records are securely deleted or anonymised.

7. Cookies and Tracking Technologies

lc777 uses cookies and similar tracking technologies to operate core Platform functions, remember your preferences, and understand how players interact with the site. We do not use advertising cookies or share cookie data with third-party advertising networks. Our cookie use is limited to the three categories described below.

Cookie Categories We Use

Most mobile browsers allow you to control cookies through browser settings. Please note that disabling essential cookies will prevent you from logging in and using core Platform features. For questions about our specific cookie implementation, please contact [email protected].

8. Data Retention

lc777 retains your personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by law. The following retention periods apply.

• Active account data (identity, contact, account settings, gameplay history): retained for the duration of your account's active status, plus a post-closure period of 5 years to comply with financial record-keeping and fraud prevention obligations.
• KYC documents (NID copies, passport copies): retained for 5 years from the date of submission, or such longer period as may be required by applicable anti-money laundering regulations. After the retention period, KYC documents are securely and permanently deleted.
• Support correspondence: retained for 3 years from the date of the final communication in each support thread. This allows us to refer to previous support interactions when handling related future queries.

Where you exercise your right to erasure (see Section 10 below), lc777 will delete your personal data within 30 days of receiving a valid erasure request, subject to any overriding legal obligation to retain specific categories of data (for example, financial transaction records required for anti-money laundering compliance).

9. Data Security

lc777 takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, loss, alteration, or disclosure. Our key security measures include the following.

• 256-bit SSL/TLS encryption on all data transmitted between your device and the lc777 Platform, ensuring that your login credentials, payment details, and personal information cannot be intercepted during transit.
• AES-256 encryption for sensitive data stored in lc777's databases, including KYC documents, identity data, and payment records. Database access is restricted to authorised personnel only, with access logs maintained and reviewed regularly.
• OTP-based two-factor authentication for all player account logins, reducing the risk of unauthorised account access even in the event that your password is compromised.
• Regular internal security reviews and vulnerability assessments conducted by lc777's technical team to identify and address potential weaknesses in the Platform's security architecture before they can be exploited.

10. Your Data Rights

As a player on the lc777 Platform, you have the following rights in respect of your personal data. To exercise any of these rights, please contact us at [email protected] with the subject line 'Data Rights Request'. We will respond within 30 days of receiving your request.

• Right of access: you have the right to request a copy of the personal data lc777 holds about you, together with information about how it is being processed. This is sometimes called a Subject Access Request (SAR). We will provide this information free of charge in a structured, readable format within 30 days.
• Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it. For account details (name, mobile number), you may be able to update these directly in your account settings.
• Right to erasure ('right to be forgotten'): you have the right to request that lc777 delete your personal data where it is no longer necessary for the purpose for which it was collected, or where you have withdrawn consent and there is no other lawful basis for processing. This right is subject to overriding legal obligations to retain certain data categories.
• Right to restriction of processing: you have the right to request that lc777 temporarily stop processing your personal data in certain circumstances — for example, while we are verifying the accuracy of data you have disputed.
• Right to data portability: you have the right to receive a copy of the personal data you provided to lc777 in a structured, commonly used, machine-readable format, and to request that we transmit it directly to another data controller where technically feasible.
• Right to object: you have the right to object to lc777 processing your personal data on the basis of legitimate interests — in particular, you may object to the use of your data for direct marketing purposes at any time, and lc777 will honour that objection without condition.

Please note that some of these rights are subject to conditions and exemptions. Where we are unable to fulfil a data rights request in full — for example, because complying would require us to breach a legal obligation — we will explain the reason in writing. We will never charge a fee for processing a data rights request unless the request is manifestly unfounded or excessive.

11. Children's Privacy and the 21+ Requirement

The lc777 Platform is strictly for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory step in our account registration and KYC process. If lc777 discovers that it has inadvertently collected personal data from a person under the age of 21, we will immediately suspend that account, delete all associated personal data, and return any deposited funds to the originating mobile wallet.

12. Third-Party Links

The lc777 Platform does not contain links to third-party websites for commercial or advertising purposes. Any links that do appear on the Platform — for example, links to game provider documentation or payment provider help pages — are provided solely for player convenience. lc777 is not responsible for the privacy practices or the content of any third-party website. If you follow a link to a third-party site, we encourage you to read that site's own privacy policy before providing any personal information.

13. Changes to This Privacy Policy

lc777 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or Platform features. When we make material changes to this Privacy Policy, we will update the 'Last updated' date at the top of the Policy and, where the changes are significant, we will notify registered players via their registered mobile number or through a prominent notice on the Platform.

The updated Privacy Policy will be posted at lc777.bio/privacy-policy. Your continued use of the Platform following the posting of a revised Privacy Policy constitutes your acceptance of the changes. If you do not agree with a revised Privacy Policy, you must stop using the Platform and may request account closure.

14. Contact and Data Rights Requests

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how lc777 handles your personal information, please contact our support team. We aim to respond to all privacy-related enquiries within 48 hours and to resolve data rights requests within 30 days.

Privacy support email (plain text only): [email protected]